As it was starting to prepare for the global exhibition in 2015, Italian company Trenitalia was looking for a way to devalue the many different ticket types quickly and with traceably. The tickets were bought in several countries and based on very different tariffs. At the same time, the control code was to give only authorised persons access to specific zones in the train stations.

The requirements for the devaluation print included date, time, the conductor’s personal code, and a serial number. The REINER speed-i-Jet 798, which can be pulled across the ticket like a marker pen, gave the Italian state railway company the right solution for this large event. Thanks to the relevant experience in the area of innovation, Trenitalia was open to its use. After Milan, it has continued to use the speed-i-Jet 798 successfully in many other train stations in the country, from Florence to Rome, and Naples.

The speed-i-Jet 798 is used in train station areas that are only cleared for specific passengers for safety reasons. For example, the platform in Roma Termini can only be reached through a barrier where tickets are checked and marked. Only travellers with a ticket are let through, the ticket reflects the path on which the passenger came to the train. One great benefit of the “printing pen” is its mobile usability on almost any kind of paper (porous base), no matter the formats and condition. As everywhere in the world, train tickets in Italy are sold in many different locations: from travel agencies, to service points, tourist information offices, to various vending machines. Even supermarket chains have campaigns with cheap railways prices there.

Thanks to the clear coding of train tickets with the speed-i-Jet 798, not only can officers keep an overview of the paths and use of issued tickets, the travelers also have additional assurance that they are traveling at the right tariff. The marking solution was introduced together with Villa L. & Figlio Srl before the Expo in Milan, even before the newly constructed trade fair train station, Rho Fiera, was opened. Once established quickly and flexibly for exceptional situations, the speed-i-Jet 798 developed into standard equipment of the Italian railway for everyday situations as well. Trenitalia specifically commits to continuous further development of services and processes. Thanks to personal subsequent control, the subjective safety perception of the railway passengers has now increased.

The satisfaction with the unobtrusive little solution also comes from international customers not needing language or special knowledge for the proper devaluation of their tickets. The most attractive aspect for the operator is the option of tracking ticket paths directly with a unique code. In addition to safety aspects, it would lose high amounts due to incorrectly purchased tickets. This is often caused by bad customer information or defective devaluation machines Trenitalia successfully got a grip on both of these with the REINER speed-i-Jet 798 – and thanks to its competent service staff!

• Quick application, always ready for printing
• Flexible placement of the print
• Slim and mobile, can be used anywhere
• Protection from manipulation at the device
• Up to 40 characters per line